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Just wanted to thank you all for the graciousness shown to me the day my sweet kitty, Winston passed away. The gentle kindness that you took care of us. It made the whole awful situation so much easier for me. Winnie was a precious baby to me for 11 years and he will be missed so much. Kindly,
  â€”Lynn, Dallas, Ga


Doyle L. Shugart

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Meet Our Counselors

We proudly introduce our outstanding Staff Counselors

Learn more about our Staff Counselors by clicking their name below.





Meet our Staff Counselor, Kayla.  As the granddaughter of Doyle and Maudann Shugart, Kayla has loved and cared for pets her entire life. She is an avid fur mommy to two Yorkies.  Kaia (pictured here) and Molly.  










Susan has a natural affinity for animals, a kind spirit, and a compassionate heart that has enabled her to understand the needs of pet parents who have lost a beloved pet. She began working with us part-time and is now a full-time Staff Counselor and has been with us for more than six years. Her natural affinity for animals, kind spirit, and compassionate heart has enabled her to understand the needs of pet parents who have lost a beloved pet. As someone who truly enjoys helping and comforting others, Susan finds it “rewarding to know that she is assisting others during a difficult time in their lives.” Susan and her family have a beloved rescue named “Daisy”. “Daisy”, who is a Lab-Dalmatian-Terrier mix, was rescued from Helping Paws Rescue/Pawtropolis out of Athens, GA. According to Susan, during her first visit to meet Daisy, “she put her paw on my heart and I knew from that moment she belonged with us”.



BiBi, our resident staff counselor, came to the Chamblee office as an 8-week old beautiful tiny tabby in Oct. 2006. Someone had dropped her off and we found her underneath the office building and coached her inside. She was shy for only a few days and is now a very loving and friendly kitty. She welcomes everyone into the office and loves a good rub down!




Vader, our resident staff counselor, is a beautiful shiny black male cat adopted from Peachtree Animal Hospital in January 2008 as a playmate for "BiBi". They are best of friends! Vadar is very curious and playful and also very smart. He can open doors to any offices to the delight of our staff and clients! No one ignores Vadar!







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